Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Each piece is a unique one of a kind creation.
Because they are handmade they each vary slightly and are not all exactly identical.
All products listed are made from boroscilicate glass.
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Shipping Policy
Once an order is received, if items are in stock, they will be sent out as soon as possible. If item is made to order please allow up to 2 weeks prior to shipping. Tracking information will be sent as soon as item has shipped.
Damage/Issues
Please inspect your order upon receiving and contact us within 48 hours if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and work to make it right.
Did your loop break off of a pendant?
- Due to it's nature, it's no shocker that glass can break! Please email: hhglassart@gmail.com or send us a contact form and we will work with you on repairs.
Returns
There is 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, including any other elements included in the package (eg. stickers, thank you cards etc.) You’ll also need the receipt/proof of purchase and return shipping is not included.
If you would like to arrange a return or exchange, please email: hhglassart@gmail.com where we will be happy to help.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Product Warning
Some products contain small parts which may present hazards to children. It is your responsibility (as the buyer) to ensure the products purchased are only used by responsible adults.
If you have any allergies or are in any way concerned that a product containing metal or metal variants may potentially cause you or others who may be exposed to the product harm in any way, do not order.